A company faces many situations that may need an investigation including electronic data. The situation can be a dissatisfied employee walking out with client lists, a staff member viewing inappropriate content on their system, or an allegation of harassment via text or email. Whatever the situation is, if it comprises any form of electronic data, it is crucial to consult a digital forensics expert.
Below you will come across several reasons why you need to hire a digital forensics expert or digital forensics services from Elijah.
1. Impartial Voice
Consulting a digital forensics expert gives you an impartial voice to the situation. Think of a scenario where an employee comes forward to report harassment, discrimination or defamation by a fellow employee. In many organizations, a member of the Human Resource department is consulted on such issues.
While the situation may not appear to involve electronic data initially, mobile devices and computers are so entrenched in our lives that any investigation of such complaints will be incomplete without reviewing electronic data. Perhaps, a member of the HR department may involve a member of the IT department.
Although it is possible for an organization to do this investigation internally, however, hiring a digital forensics expert from an outsourced company in this matter, you can easily avoid any potential issues of partiality or bias that may take place by trying to keep the incident in the organization. You also get to eliminate the appearance of bias which is usually just as essential as actual bias.
Also Read: Electronic Discovery: What Does an E-Professional Do
2. Subject-Matter Expert
Usually, when you get thrown in such situations that you are not sure about or may not be able to handle, we recommend you consult a digital forensics expert. It is just like hiring an accountant to do your taxes. The same thing applies when dealing with a situation that involves electronic data. Digital forensics experts are experienced and exceptionally trained. Hence, they have the ability to address issues with confidence and identify problems that were not clear initially.
3. Anticipate and Mitigate Potential Issues
In many organizations, various employees will use the same system. Generally, every employee is assigned their own username and password to log into the computer, however, in some cases, employees use a generic login to get access to the system. In such situations, it is not possible to determine which employee was using the system at a given time.
However, if the system in question is used in an incident, it is not likely that a digital forensics investigator will identify the actor. Getting in touch with an expert will definitely help address problems of this sort early and even mitigate these issues.
4. Court Experience
When an incident takes place the organization is only interested in knowing what exactly happened. They try to find out what the employee did, when it happened and how it happened. Usually, organizations do not plan on getting into a legal dispute over situations, so they try to handle the issue internally. Although the company might not plan on getting into any legal dispute, they may later discover that taking legal action is the best choice to recover.
Getting in touch with an expert for excellent digital forensics services can be beneficial if a matter ends up in court. Digital forensics experts usually have a lot of experience testifying in court already. Getting digital forensics services from an expert to get rid of any claims of bias or partiality the other party may have. In addition, digital forensics experts use legitimate tools and software programs not only to preserve evidence to make it admissible in court.
If your company is the victim of a breach of data or an employee stealing clients or even misusing the data of the clients, you can get expert help from our team at Elijah. Our team of highly skilled digital forensics investigators determine which employee has caused the issue, why they did it and most importantly, how they did it. It is essential to know how the employee did it because then you can make changes to your existing system to avoid such situations in the future.
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